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Reservations

We have many tours in may different parts of the world. From Argentina in South America to Connemara in Ireland - we have some of the best spots on the planet covered. Remember we can tailor any tour to your needs so don't be shy in asking us anything.

We offer Private Departures ideally suited to families and friends and we also offer tailor made options to sport clubs and corporate groups.

Please send an email to info@fresheireadventures.com stating which tour you are interested in, what dates you’d like to travel, your telephone number and when would be a suitable time for one of our expert team to call you to discuss your travel plans.

 

Booking Policy

We require a booking deposit of US $500 per passenger with the balance* falling due three months / 90 days before departure date.

 

Payment, Cancellations and Refunds

 

1. Payment

We accept three different methods of payment:

- We use EFT (Electronic Funds Transfer): you can wire your payment directly to our bank account.  This is our preferred method.

- We can accept major Credit Cards (Visa, Mastercard, American Express).  This option unfortunately incurs a 3.75% surcharge (4.5% AmEx).

- We use PayPal so you’ll need a valid credit card to secure your booking.  This option unfortunately incurs a 4.5% surcharge.

- We do not accept online bookings - we like to speak with our guests first to make sure their Fresh Eire Adventure is suited to their ability and will meet and exceed their expectations.

Please let us know which method suits you best.

We require a booking deposit of US $500 per passenger with the balance falling due 90 days before departure date.

If we do not receive full payment 90 days before departure date, Fresh Eire Adventures will consider your reservation cancelled and your deposit will not be refundable.

*Owing to the nature of currency fluctuations (we price all our tours in $USD) we reserve the right to revise balance payments should there be a significant change in the value of the US dollar in relation to the Euro or the currency used in the tour destination.  A significant change would be anything above 3% since original invoice date.

 

2. Cancellations

(a) CANCELLATION OF SCHEDULED CLASSIC & DELUXE TRIPS

In the event that you need to cancel your trip, we will be happy to refund your payments, less a $100 per passenger administration fee, in full providing you give us at least 90 days notice prior to trip date. Unfortunately, refund of deposits after this 90 day period are not possible. We strongly recommend you take out suitable travel insurance so that you are covered should you need to cancel your trip (‘trip cancellation insurance’).

If you cancel your trip less than 60 days prior to trip date then we will refund your payments less $500 deposit, and a $100 administration fee.

If you cancel your trip less than 30 days prior to trip date then unfortunately we cannot refund any payments.

 

(b) CANCELLATION OF BESPOKE TRIPS:
- We strongly recommend you take out suitable travel insurance so that you are covered should you need to cancel your trip (‘trip cancellation insurance’).
- In the event that you need to cancel your trip, and owing to the nature of a Bespoke (Made to Measure) Trip, we will be happy to refund your payments, less a $2,500 per passenger administration fee, in full providing you give us at least 90 days notice prior to trip date. This is to cover the substantial research and pre-trip costs which we must incur.  Your trip insurance however very likely will cover any shortfall.
- If you cancel your trip less than 90 but more than 61 days prior to trip date then we will refund your payments less a $2,500 per passenger administration fee, and an administration fee (to cover 50% of the fees of Guides who might otherwise not be able to find alternative suitable work on short notice). Your trip insurance however very likely will cover any shortfall.
- If you cancel your trip less than 60 but more than 31 days prior to trip date then we will refund your payments less a $2,500 per passenger administration fee, and an administration fee (this is to cover 75% of the fees of Guides who might otherwise not be able to find alternative suitable work on short notice).  Your trip insurance however very likely will cover any shortfall.
- If you cancel your trip less than 30 days prior to trip date then unfortunately we cannot guarantee any further refund of payments.  However we will work with our partner hotels, private dining partners and restaurants etc to arrange a rescheduled tour.  It is entirely at the discretion of the individual third party service providers to issue refunds or to facilitate a rescheduled visit.  Your trip insurance however very likely will cover any shortfall.

 

(c) CANCELLATION OF SPECIAL PRIVATE DEPARTURES:

- From time to time we will run a special departure and invite previous guests to come along.  Typically these sort of trips are at the Deluxe end of the market and are one-off trips.  One such trip is our Croatia Bike & Sail departures.

- In the event of a guest having to cancel then we are entirely open to a guest selling their own spot.  We would probably like to try sell it on their behalf first of all, or it could be a collaborative effort.  

 - In the event that the guest only pays a deposit to hold the cabin for example and then need to cancel then we'd have until 30 days prior to the scheduled departure date to fill the spot.  (However, if we can't identify someone to take your place then the balance payment would need to be paid by the Balance Due date of the invoice if you want the option to keep the place open for sale).  The Deposit on a trip like this represents 50% of the sale price. 
 
 - In the unlikely event the places cannot be resold then we would refund everything except the fixed costs per guest which as part of the charter is shared by all guests who sign up).  So, at the very worst, you'd be looking at around a 50% no haggle refund (cost of services, food & beverages, visits, bikes, VAT etc.) - only the cost of the cabin would be forfeited.  

 

3.  Refunds

Refunds are issued at our discretion and according to our Cancellations policy.  See section ‘Cancellations’ in this section.

 

Travel Insurance

We highly recommend you take out a suitable travel policy which will cover you for all of the activities you intend to part-take in. We do not offer high risk activities like snowboarding or skiing but it is important that you discuss with your insurer the nature of your vacation with Fresh Eire Adventures. Please also confirm with your insurer that your travel insurance covers you should you need to cancel your trip (see section on ‘Payments, Cancellations and Refunds’).  For US based guests we recommend Travel Insured International (www.travelinsured.com) and their "Worldwide Trip Protector Plus" policy.  Tel. 1-800-243-3174

 

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